We are receiving this error on some files – please see screenshot.
Can’t find a pattern yet. What are the reasons for this error?
Hello ,
Thank you for your inquiry.
Could you please share with us your Viewer embed URL for this document , seems that you use incorrect URL.
We will wait your details .
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Best regards,
Evgen Efimov
http://groupdocs.com
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This is the embed URL: https://apps.groupdocs.com/document-viewer/embed/694c0e5136e78d19b39c25ddadc90c9cab21a96a489055488f15f9362e011588?referer=impetus-healthcare&signature=Vk5G95dzOkDFGrg7GTO8vuySvVE
We’ve embedded other docs using the same method via API. I’m not sure why some load and others don’t.
Thanks,
Mark