Docx to PDF conversion : chinese language support


#1

Hi,

We are using groupdocs-conversion-17.12 for converting docx to pdf. We have noticed that Chinese text is not getting converted, instead question marks are displayed (???). Is this conversion supported? do we need to enable anything for converting docx with Chinese language.

Regards,
Radha


#2

@radhakrishna20,

Thanks for taking interest in GroupDocs.Conversion and posting your concerns.
In order to investigate this issue at our end, we need following details from you:

  • Tell us GroupDocs.Conversion API family (.NET or Java) you’re working on?
  • Please share the problematic and output files with us

#3

ChineseLanguageConversion.zip (1.3 MB)
Hi,

We are using GroupDocs.Conversion Java family for conversion.
Please find attached zip file containing input (docx) and output (pdf) files.

Regards,
Radha Krishna


#4

@radhakrishna20,

Thanks for sharing the required files.
This issue is not reproduced using latest version of the API 18.7. We can successfully convert the source file (docx) with Chinese language into PDF.
Here is the output - Output.zip (431.1 KB)

We’d recommend you to clone/download our updated code example project from here. As this project is managed as per v18.7 code changes. You can also see release notes here.