This issue is expected to be fixed by March 2024 end. We’ll notify you in case of any further update.
@atir.tahir Is there any update about this issue? (the MSG to PDF conversion or EML to PDF conversion issues.)
Thanks
@atir.tahir
Is there any update about this issue? (the MSG to PDF conversion or EML to PDF conversion issues.)
Thanks.
Hi @vsevolod.orefin
Do you mean you will be the add a fix for this issue in GroupDocs Conversion for Java 24.5 right?
Hi @vsevolod.orefin @atir.tahir
I’ve tested the most recent version 24.6, but the problem persists with converting EML to PDF and MSG to PDF. Have there been any developments regarding this issue?
Hi @atir.tahir , @vsevolod.orefin
We’ve been dealing with issues related to converting EML and MSG files to PDF for over two years now, and we still haven’t seen a resolution or any updates from your end. Since this type of file conversion is crucial for us, we need a solution in the next release. If we don’t receive a resolution, we will need to reconsider our options.
Thanks.
Hi @vsevolod.orefin
Is there any update on this issue? We attempted to use the latest version, but the PDF conversion failed for all document types. Could you please advise if there’s anything else we should try to complete the conversion?
Hi @vsevolod.orefin @atir.tahir
We tried to use the latest version (24.11) for file conversion from document to PDF. However, we’re facing issues with certain file types like .eml, .msg, and .odp. The images are not being exported correctly in the output PDF (broken images showing or blank space showing instead of images in output PDF), and with .msg to PDF conversion, the images are not displaying properly. Additionally, the output PDF does not match the formatting of the original .msg file. We’re aiming to set up our code with the latest version, but the conversion process is not working as expected. Furthermore, some file types are showing slower conversion speeds. Could you please advise if there’s anything else we should try to resolve these issues? Please update as soon as possible.
Thanks!