After making additional tests, I found that fonts are not correctly loaded when rendering files to PNG and JPEG but work well when rendering to HTML and PDF. We’ll update you when this issue is fixed. The issue ID in our internal bug tracker is VIEWERNET-4434.
Stephane Charbonneau reacted to your message:
Thanks for information
Good morning GroupDocs Team,
We would like to know if there are any ETAs on the 3 issues we encountered
VIEWERNET-4434 plus the following 2;
https://github.com/groupdocs-total/GroupDocs.Total-Angular/issues/289
https://github.com/groupdocs-viewer/GroupDocs.Viewer-for-.NET-UI/issues/47
Thanks for your support
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- VIEWERNET-4434 is still under investigation.
- Angular Viewer display problems #289 - has been fixed, see the last comment.
- Possible Memory Leak in the JpegViewer - we have found that the issues is related to the module that is responsible for rendering graphics. At the moment the issue is under investigation.
We’ll let you know when we have any updates.
Hi Vladimir,
Our business owner is requesting a meeting in order to have a better idea on when we can expect the issues raised to be fixed or at least get an ETA.
We would like to add some information to the existing tickets but not too sure what’s the best way and on which one it could be relevant.
I have been provided with the following Infromation on top of more detailed explanations attached to this email
Let me know if a call can be scheduled
Thanks
Versions used:
- “GroupDocs.Conversion” Version : 23.8.0,
- Latest Nuget: 23.10.0- “GroupDocs.Viewer.UI” Version : 6.0.15,
- up to date- “GroupDocs.Viewer.UI.SelfHost.Api” Version : 6.0.16,
- Latest Nuget : 6.0.18- @groupdocs.examples.angular/viewer Version : ^0.8.100
- Latest on npmjs.com : 0.8.104
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(Attachment Powerpoint Testing on DAM.zip is missing)
Hi Vladimir,
Our business owner is requesting a meeting in order to have a better idea on when we can expect the issues raised to be fixed or at least get an ETA.
We would like to add some information to the existing tickets but not too sure what’s the best way and on which one it could be relevant.
I have been provided with the following Infromation on top of more detailed explanations attached to this email
Let me know if a call can be scheduled
Thanks
Versions used:
- “GroupDocs.Conversion” Version : 23.8.0,
* Latest Nuget: 23.10.0 - “GroupDocs.Viewer.UI” Version : 6.0.15,
* up to date - “GroupDocs.Viewer.UI.SelfHost.Api” Version : 6.0.16,
* Latest Nuget : 6.0.18 - @groupdocs.examples.angular/viewer Version : ^0.8.100
* Latest on npmjs.com : 0.8.104
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Stephane Charbonneau
IT Director, Customer Solutions
scharbonneau@datacm.com
514-220-9556
www.datacm.comhttps://www.datacm.com/
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Let me check the current status with the development team.
Due to our Free support policies we can provide support on this forum in the text format. I’m sorry for the inconvenience.
If you need support on a priority basis, along with direct access to our Paid Support management team you can obtain Paid Support Helpdesk.
I’ve got the update from our development team. The fonts-related issue has been planned for the investigation. We may expect the results by the end of the next week. When we have any new updates we’ll notify you.
Hi Vladamir,
Has there been any progress on this one?
I’m sorry for the delayed response. This issue was postponed for some time. We expect to have the estimations for this issue at the beginning of the next week.
We’ve got the update from the development team. The issue was fixed but the fix did not pass code review. When we have any new information we’ll let you know.
The fix has passed the code review stage. We plan to include it in GroupDocs.Viewer for .NET 24.1 the next month’s release.
Hi Vladimir,
Just wanted to see if the latest release GroupDocs.Viewer for .NET 24.2 has this fix included.
Thanks
Unfortunately, the changes related to this issue were not merged into the main branch. I’ll double-check why it has happened. In case there are no other blocking issues we’ll include the fix in the next version. I’m sorry for the inconvenience.
ok thanks Vladimir. Do you know when the next version release is scheduled for?
Sure, we plan to release the next version by the end of the week. The release and all related tasks are already in progress. We let you know here when the version will be available.