Free Support Forum - groupdocs.com

Fonts missing from converted PDF


#1

trying to convert a postscript file to PDF. the converted PDF file is missing all the text. All the Fonts are installed in the “Windows” Fonts folder. From reading the documentation it looks like if the FONT is installed in the proper windows folder then the converter should be able to find and use them. For me this seems to not be the caseFontIssue.zip (81.3 KB)

I have attached zip file containing the PS file, the converted PDF file and a PDF of what it should look like (includes the text as expected)

We are evaluating this solution to replace our current PDF generation solution from our CAD product.


#2

@GChasteen,

Thanks for taking interest in GroupDocs.Conversion and posting your concerns.
Please tell for which platform (.NET, Java or Cloud) you are evaluating the API and also specify the version (e.g. 18.10, 18.11).


#3

.NET and 18.11


#4

@GChasteen,

Thanks for sharing the details.
This issue is reproduced at our end. Hence, it has been logged in our internal issue tracking system with ID:CONVERSIONNET-2865. We are investigating it, you’ll be notified as we have any further update.