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PDF comparison has overlapping and mangled output


#1

I’m using v18.11.0, release notes show fixes in earlier versions, like this:

COMPARISONNET-1523 PDF Comparison - scrambled/text overlapped output

But that’s exactly what I get. I do have pdf’s with flowing columns (3) per page, if that matters. Output is useless.


#2

@sspotts,

Thank you for your inquiry.

In order to investigate this scenario at our end, we need problematic (source and target) files. Please share the PDF documents and we will help you out.


#3

20190112_76e63a6b-0b99-446e-8ee0-f7f44cdae434.pdf (368.5 KB)
20190115_1aedc0a1-466a-40c6-bb4c-53b7e8f83aff.pdf (348.2 KB)

These were just downloaded from https://dailymed.nlm.nih.gov/dailymed/spl-resources-all-drug-labels.cfm.


#4

@sspotts,

Please make sure if you are getting same output at your end - output doc.pdf (1.1 MB)


#5

Looks like it. Notice the mess on third page just before image.


#6

@sspotts,

This issue has been logged in our internal issue tracking system with ID:COMPARISONNET-1772. We are investigating it. You’ll be notified as we have any further update.