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Result file GUID

Hello Leo,

We are really sorry that you still have the same issue.

We will notify about it our product team . But could you please share with us the job id or a source guid and a target guid for the documents and our product team will investigate the issue on server side.

Sorry for the inconvenience.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
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Hi Evgen,


Job Id is 1609139.
Source file GUID is 16b1e407a801bb3495c88fe2092fa5084fd96f1ad956868b52d32cb81f881e5e
Target file GUID is 8631a898981cbf1f09d19f8f68e8b53f876c84d19a7c7bb360a0e925fc76b640

Thanks!

Leo
Hello Leo,

Thank you for your details.

We shared these details with our Product team. When we will have any news, then you will be notified here.

We apologize for the inconvenience.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

Hi Evgen,


Just wanted to see if there’s been any progress.

Thanks, Leo

Hello Leo,


We are really sorry for the delay with resolving the issue. Our Product team still works on it. As soon as we will have any results ,then you will be notified .

Sorry for the inconvenience.

-------

Best regards,

Evgen Efimov


http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

Hi Evgen,


It’s been a few weeks, wanted to see if there’s been any progress on this.

Thanks,

Leo
Hello Leo,

Unfortunately, our product team still works on the issue . I will get more info about it today or tomorrow and then will share the results with you.

We really sorry for the inconvenience.

----------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+