we upgraded to a higher plan a few days ago and now, when transferring new files and copy them for new users via the API, we get the following output:
[result] => UpdateAccountUserResult Object
[id] => 0
[status] => Failed [error_message] => A number of allowed users exceeded. [composedOn] => 1536925250694
The Account has had unlimited Users before upgrading (and still shows so under ‘usage’) and should keep this feature in a higher level plan, shouldn’t´t it? Please restore the unlimited users for our account as soon as possible!