Annotation API ASP.NET MVC demo not working on touchscreen

thchen · January 20, 2020, 4:36pm

Hi GroupDocs,

The annotation tools work fine for mouse, but for touchscreen it does not seem to be working. It looks like its not detecting the touch drag movements and/or the touch clicks correctly. Please refer to the following video:

Is there a way to get it working like the Microsoft Paint application shown at the end?

(This is for .NET framework)

Thanks

atir.tahir · January 20, 2020, 5:35pm

@thchen,

Can you please tell which of our GroupDocs.Annotation for .NET projects you are using/evaluating? We’ll then assist you accordingly.

thchen · January 20, 2020, 6:05pm

This is the “GroupDocs.Annotation-for-.NET-MVC” project.

atir.tahir · January 20, 2020, 7:44pm

@thchen,

This issue has been logged on GitHub. We’ll further investigate it. Please follow this link for future correspondence. However, as there is any update, you’ll be notified here as well.

thchen · January 31, 2020, 4:29pm

@atirtahir3

Hello, any updates or estimate time for fix? Thanks

atir.tahir · January 31, 2020, 5:08pm

@thchen,

This is still under investigation. We’ll notify you as there is any update.