Free Support Forum - groupdocs.com

Branded Logo Not Working


#1

I have uploaded a logo to be used in the GroupDocs Viewer inside of the settings panel. However, the default GroupDocs logo is still populating. The issue is exemplified here: https://lawyershelplawyers.com/product/response-to-summary-judgment-for-excessive-force-complaint/

When we first started using the GroupDocs Viewer product, back in June of 2015, we were having the same issue and were told that it was a short term anomaly and that it would be rectified. Over six months later, the issue remains. What now?


#2

Hi,


I’m sorry to hear that you have such issue. Our Product team already work on resolving it. You can see issue ticket status attached to your post. When the issue will be fixed you will be notified here.

Sorry for the inconvenience.