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Cannot Render a document located at a web location


I ran the example in GroupDocs.Viewer-for-.NET-master but the method

List<PageHtml> pages = htmlHandler.GetPages(DocumentURL,options);

always thrown error:

Additional information: Could not find file '\\psf\Home\Downloads\GroupDocs.Viewer-for-.NET-master\GroupDocs.Viewer-for-.NET-master\Examples\Data\Storage\'.

Error screenshot as below:


Hi langkhach1989,

Thanks for using our product.

We have successfully reproduced your reported exception at our end. I have logged this issue and created a ticket against it in our Issue Tracking System. Once we have any update/fix on it we will notify you here.

We apologize for inconvenience.

Best Regards


Hi usman

Thanks for informing me. Do you have any update on this issue.


Hi langkhach1989

Your issue has been logged at our end and we have started the investigation. If everything goes according to the plan, the fix of this issue is expected in next version of the API which is 3.5.0. Once the fix is available, you will get a notification here. Please stay tuned.

We appreciate your patience and cooperation.

Warm Regards


Hi langkhach1989.

We are pleased to inform you that we have provided the fix of your issue in latest release of GroupDocs.Viewer for .NET version 3.4.0. Please download and try to check if your issue is resolved. We shall be waiting for your feedback.

Have a nice day.

Warm Regards