I am trying to view and download the already uploaded template in the Groupdocs. I am not able to as I am getting the below error:
“The request is not signed properly”
Screenshot is attached.
Capture.PNG (21.2 KB)
I saw this is already raised on https://forum.groupdocs.com/t/strange-error-the-request-is-not-signed-properly/1904 but I cannot access the link.
Hi @sunil.paul Thank you for your request. Please check this documentation for how to sign the URL.
Thanks @pavelteplitsky. But it is like I just uploaded one template, I can edit it but I cannot view it. The documentation says signing URL to prevent unauthorized access… I can access it for editing but not for viewing.
Hi @sunil.paul Thank you for coming back. Could you please share your GroupDocs account email that we can check the logs and also will be useful if you share detailed step by step description of you you do to reproduce the issue.
@pavelteplitsky. Here are the details.
Hi @sunil.paul Thank you for the guide. I was able to reproduce the issue and we have created a bug ticket for. Our Product team will resolve it ASAP.
Sorry for the inconvenience.
Is it possible for us to track it? Can you tell me if I can know when it is fixed?
Hi @sunil.paul I will notify you here.
Hi @sunil.paul I’m glad to notify you that the issue is resolved. Please try again and notify us with the results.
@pavelteplitsky It’s working now. Thank you for the quick fix.
Hi @sunil.paul Thank you for notifying.