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Can't find searchterm in a .docx file

Does anyone know why you can find “Welcome” in a .pdf and .msg as an example for a search term but not in a .docx file? (Exported from Word)

Next is also strange that “Welcome” is found but not “Welcome to”.


Please share following details and we’ll look into this scenario:

  • API version that you are using (e.g. 20.10, 21.1)
  • Example code
  • Sample document(s)

As we cannot reproduce this issue with sample DOCX file.