Free Support Forum - groupdocs.com

Can't read PDF from livecycle PDF


#1

hello ,

i have informable pdf generated from adobe livecycle ,and i can’t read it in your viewr application.

Best regard,


#2
Hello ,

Thank you for using GroupDocs.Viewer.

Could you please share with us your file example, with which you have the issue, to we will be able to investigate your issue.

Please come back to us with your file and we will be glad to help you.

Best regards
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
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#3
Hello ,

We have checked your file from your GroupDocs account and have managed to reproduce the same issue with it. For the sake of correction, we have logged this problem in our issue tracking system as WEB-1802. We have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Best regards
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+


#4

hello,

i can’t upload a pdf extension… give me your mail plz .

Best regards,


#5
Hello ,

Thank you for posting.

Currently, we no longer need your file, because as we said earlier we got your file example check(3).pdf which you shared with us in the live chat.

But if you want to share with us other file, with which you have same issue, then you can send it to our email support@groupdocs.com or you can just upload your file to GoogleDrive or DropBox and share the link with us in this forum thread.

Best regards
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+