Certain file formats would not be rendered correctly[Viewer 2.10]

GroupDocs.Viewer Product Family
1

There're many file formats could not be displayed correctly while using library 2.10.0, but some file formats could be done while using library 2.9.0, for example xls,xlsx,vsd.

The list is the summary of all file formats which could not be display .

the "fail" column describes result of display on browser
the "Web(Chrome Debug Mode) Message" describes the error message while java script performs on browser



fail

Web(Chrome Debug Mode) Message

Microsoft Excel

XLS

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

XLSB

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

XLSM

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

XLSX

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

XLTM

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

XLTX

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

Microsoft Visio

VDX

Error in element DocumentProperties in VisioDocument. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VDW

Error in element VisioDocument in VisioDocument. Error in element StyleSheet in VisioDocumentStyleSheetsStyleSheet[-2,147,483,648]. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VSD

Error in element VisioDocument in VisioDocument. Error in element StyleSheet in VisioDocumentStyleSheetsStyleSheet[-2,147,483,648]. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VSDM

no test file

no test file

VSDX

no test file

no test file

VSS

Error in element VisioDocument in VisioDocument. Error in element StyleSheet in VisioDocumentStyleSheetsStyleSheet[-2,147,483,648]. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VST

Error in element VisioDocument in VisioDocument. Error in element StyleSheet in VisioDocumentStyleSheetsStyleSheet[-2,147,483,648]. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VSX

Error in element DocumentProperties in VisioDocument. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

VTX

Error in element DocumentProperties in VisioDocument. Null

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

Microsoft Project

MPP

Service link is not found

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

MPT

Service link is not found

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function

OpenDocument Formats

ODS

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined

Plain Text File

TXT

Blank screen

Uncaught TypeError: e.getThumbnailsPanelWidth is not a function
Uncaught TypeError: Cannot read property 'left' of undefined




The attachment File_format_validation_Viewer.zip contains the files in different formats I'd tried.

application.properties is attached as well.



OS. windows 2012
library version : 2.10.0



P.S. Due to deploy as Root on Tomcat is not a applicable way in our system, library 2.11.0 is not considered .
2
Hello,

Thank you for your inquiry.

We will investigate your files and when we will be have any news you will be notified.

Best regards
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

3

The issues you have found earlier (filed as VIEWERJAVA-1005) have been fixed in this update.

This message was posted using Notification2Forum from Downloads module by GroupDocs Notifier.
4
Hello,

We have checked the files and have managed to reproduce the same issue at our side. We have logged this problem in our issue tracking system as VIEWERJAVA-1005. We have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

Also as workaround for view (Microsoft Excel, OpenDocument , Plain Text ) files you can try to use HTML mode. You should set the useHtmlBasedEngine parameter to "true" in application.properties file.

About your issue with Microsoft Visio files - please download our new version of the GroupDocs.Viewer for Java 2.12.0 from here, in this version we can't reproduce same issue with Microsoft Visio files.

Best regards
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

5

Hi Evgen,



Thanks for your reply.

Hopefully the fix could be delivered soon.

Yours truly

Raymond Wu
6
Hello Raymond,

Thank you for your posting and using GroupDocs.Viewer.

Yes, our product team are working on this issue already and when the issue will be fixed you will be notified in this forum thread at once .

We apologize for the inconvenience.

------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

7
Hello Raymond,

We have good news for you.

As you can see status of the issue was changed to Fixed. The issue was fixed and released in next GroupDocs.Viewer for Java version. When the version will be released you’ll get an email notification.

Thanks for your patience.

-------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

8

Hi Evgen,


Do we have an ETA when the next version of GroupDocs.Viewer for Java will be released?

John
9

Hi John,


We have plans to release the Viewer presumably next week.

Best regards.