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Hi ,

I am downloaded and using ‘com.groupdocs:viewer’ 2.9.1 jar.
I have using simpel *.docx file with only text content,we are getting error from jsckson databind
please see the error in image ‘001errorlog.JPG’ and is called by class ‘002errorfromclass.JPG

Please let us know how to resolve this

Hello Shiva,

Sorry to see you get this problem. We examined the situation, indeed there may occur the situation when the com.fasterxml.jackson.core package is missing. To solve this issue, this library should be placed in the build (sample lib folder) or runtime classpath (application server classpath, in case of Tomcat – its lib folder). You can download the library in the internet, for example from here. With this library the sample should work ok.