Hello team,
I just started the conversion service on the jetty server and was able to get it running. When opening it in the browser, I wanted to convert the sample file you provided in your examples package (called “intelligen systems.pdf”). I was getting this exception when selecting HTML as output and clicking on the convert button:
Exception: Font Arial was not found
class com.groupdocs.conversion.internal.c.a.pd.exceptions.FontNotFoundException: Font Arial was not found
com.groupdocs.conversion.internal.c.a.pd.FontRepository.findFont(Unknown Source)
com.groupdocs.conversion.c.e.d(Unknown Source)
com.groupdocs.conversion.c.e.i(Unknown Source)
com.groupdocs.conversion.c.e$1$2.m(Unknown Source)
com.groupdocs.conversion.c.e.ax(Unknown Source)
com.groupdocs.conversion.c.d.ax(Unknown Source)
com.groupdocs.conversion.c.v.ax(Unknown Source)
com.groupdocs.conversion.c.d.ax(Unknown Source)
com.groupdocs.conversion.c.i.ax(Unknown Source)
com.groupdocs.conversion.c.d.ax(Unknown Source)
com.groupdocs.conversion.c.i.ax(Unknown Source)
com.groupdocs.conversion.c.d.ax(Unknown Source)
com.groupdocs.conversion.c.c.ax(Unknown Source)
com.groupdocs.conversion.converter.a.a(Unknown Source)
com.groupdocs.conversion.converter.b.e.a(Unknown Source)
com.groupdocs.conversion.handler.ConversionHandler.au(Unknown Source)
com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
com.groupdocs.ui.Conversion.service(Conversion.java:126)
javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
org.eclipse.jetty.server.Server.handle(Server.java:499)
org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
java.lang.Thread.run(Thread.java:745)
at com.groupdocs.conversion.internal.c.a.pd.FontRepository.findFont(Unknown Source)
at com.groupdocs.conversion.c.e.d(Unknown Source)
at com.groupdocs.conversion.c.e.i(Unknown Source)
at com.groupdocs.conversion.c.e$1$2.m(Unknown Source)
at com.groupdocs.conversion.c.e.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.v.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.i.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.i.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.c.ax(Unknown Source)
at com.groupdocs.conversion.converter.a.a(Unknown Source)
at com.groupdocs.conversion.converter.b.e.a(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.au(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
at com.groupdocs.ui.Conversion.service(Conversion.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:499)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)
I’m running the server on a Windows 10 virtual machine and have jdk 8 installed.
Then I tried converting the same pdf to words, got this error:
Exception: null
java.lang.NullPointerException
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z8.m3(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z8.dtc(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z8.dtb(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z8.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z10.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z10.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p319.z10.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p133.z16.(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p132.z12.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p133.z1.m41(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p133.z1.(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p132.z12.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p42.z5.(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.internal.p81.z2.m1(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.ApsUsingConverter.a(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.ApsUsingConverter.a(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.ApsUsingConverter.b(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.fn.a(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.ADocument.a(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.Document.a(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.ADocument.save(Unknown Source)
at com.groupdocs.conversion.internal.c.a.pd.Document.save(Unknown Source)
at com.groupdocs.conversion.domain.b.k.h.a(Unknown Source)
at com.groupdocs.conversion.domain.a.k.a(Unknown Source)
at com.groupdocs.conversion.c.d.ay(Unknown Source)
at com.groupdocs.conversion.c.t.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.i.ax(Unknown Source)
at com.groupdocs.conversion.c.d.ax(Unknown Source)
at com.groupdocs.conversion.c.c.ax(Unknown Source)
at com.groupdocs.conversion.converter.a.a(Unknown Source)
at com.groupdocs.conversion.converter.f.n.a(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.au(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
at com.groupdocs.conversion.handler.ConversionHandler.convert(Unknown Source)
at com.groupdocs.ui.Conversion.service(Conversion.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:499)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)
Conversion to image succeeded partially, means that I didn’t get any exception but the result was three green images, see the result attached.groupdocs-conversion-result-3774516239621393745.zip (2.1 KB)
Do you have any idea what is going wrong on my site?
Thanks already in advance.
Best regards,
Nicole