Convert PDF to TIFF get null error

GroupDocs.Conversion Product Family
61
Hi Evgen,

Is it possible that we will get this resolved in 1.3.0 version? Also when will 1.3.0 be released? We are using the demo version now.

Thanks!
Catherine

62
Hello Catherine,

Our Product team still working on this issue and seems that unfortunately it will not be resolved in the next release , that will on this week. But when the issue will be resolved we will be able to prepare pre release version for you.

As I mentioned above, next release should be on this week and when it will be available, I will notify you.

Sorry for the inconvenience.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
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63

Hello Evgen,


Thanks for the update! Looking forward to get the next release this week.

As for TIFF display in inverse color in IBM viewer, do we know the root cause and do not have time to fix or we don’t have clue yet?

Thanks!
Catherine

64
Hello Catherine,

Yes , new version of the Conversion library will be available today or tomorrow morning .

About your issue. We are sorry but at the moment we haven't any news for you , we can only say that the issue due to other library that is included to our library and our product team does all the best to resolve it ASAP. Unfortunately resolving of the issue depend not only from as but from the 3rd party library developers and we waiting for the fix from them.

We apologize for the inconvenience.

-----------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+