Converting RTF to PDF adds extra blank page

GroupDocs.Conversion Product Family
,
1

The PDF converted from the attached RTF has an extra blank page (page 4). Using MS Word to save the the same RTF to PDF works fine without the blank page. Is there a way to avoid the blank page being generated?

821545002 CL1.zip (2.3 KB)

Below is the code for the conversion:

using var outputStream = new MemoryStream();
using (var converter = new Converter(() => content))
{
var options = new PdfConvertOptions();
converter.Convert(() => outputStream, options);
}
return outputStream.ToArray();

2

@iqxadministrator
This issue is reproduced at our end. Therefore, we have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONNET-7339

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

@atir.tahir
Could you please provide an update on this issue? It is affecting our client’s production system. I would appreciate any advice on the expected timing for the fix or any possible workarounds.

4

@iqxadministrator

The issue CONVERSIONNET-7339 is currently being blocked by another internal API ticket. We are already working to fix it, and if nothing unexpected comes up, we plan to release the fix in version 25.1.

5

@atir.tahir

Has this fix been released? If not then could you advise the estimated release date?

Thanks
Alex

6

Hello @iqxadministrator ,

We apologize for the delay.
Unfortunately, we couldn’t include this fix in version 25.1. However, it will definitely be added in the next release, version 25.2, which is scheduled for the end of February.
Don’t hesitate to contact us if you have any further questions.