Converting to PDF - Embed Fonts

GroupDocs.Conversion Product Family
1

Hello,

It is my understanding that when converting to PDF the font should get embedded? Please correct me if I am wrong.

I have an issue where by a converted document in only embedding a subset of the font, this causes me issues later on as if I edit the text using other software the missing characters can’t be used.

I am using the default options for converting word to PDF including so believe this to be a bug?

PdfOptions.OptimizationOptions.FontSubsetStrategy.None

3

@rthomas95

Please share the following details so we can look into this scenario:

  • The version of GroupDocs.Conversion you are using
  • Sample conversion code
  • Source and resulting files
  • Which software you are using to edit the resulting PDF
  • Whether the source file’s font is installed on your machine
4

Version is 25.10

Please find attached source and result documents

source.docx (13.3 KB)
result.pdf (22.3 KB)

Conversion code as follows.

LoadOptions GetLoadOptions(LoadContext context)
{
    var loadOptions = new WordProcessingLoadOptions
    {
        Format = (WordProcessingFileType)FileType.FromExtension(Path.GetExtension(fileToConvert.FileName)),
        DefaultFont = "Arial"
    };

    return loadOptions;
}

using var ms = new MemoryStream();
await fileToConvert.CopyToAsync(ms);
var fs = new MemoryStream();

using var converter = new Converter(() => ms, (lc) => GetLoadOptions(lc), () => GetConverterSettings());
var convertOptions = new PdfConvertOptions();

converter.Convert(convertOptions, (Action<ConvertedContext>)(context =>
{
    context.ConvertedStream.CopyTo(fs);
}));

Here is the screenshot from Adobe Reader showing only certain subset is embedded.

image.png (42.3 KB)

1 Like
5

@rthomas95
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONNET-8110

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.