a) After signing, it is asking if signer wants to make comments. Can the comments field be disabled?
b) When user clicks on the red tag in the top-right corner to zoom to “Sign Here” it does not work and makes the user scroll through the entire document to reach signature block. Is this because we are using the X,Y location to place the signature field and not drag/drop??? How do we make the Sign Here red-tag work if we are using X, Y location?
*** This should move cursor to signature block if clicked and not require scrolling
c) When signature request is sent; it asks user to create a GroupDocs account, can this be disabled?
d) When signature request is sent; if user does NOT create a GRoupDocs account, then it says envelope was “Signed by Anyone” which is not proper.
e) when e-sign is sent, it says the “envelope” needs to be signed/is signed, can this be changed to say 'document" needs to be signed/is signed? it is better if it says “document” not “envelope” since that could cause user confusion
Hello,
Thank you for your inquiry.
a) If you create an envelope programmatically, add the parameter canBeCommented:false to the SignatureEnvelopeSettingsInfo class. If you use our dashboard, disable this parameter.
b) Could you please share a screenshot of the issue, or provide the URL for the prepared envelope? We can’t reproduce the issue on our side.
c) Did you mean this message that was sent to the recipient? If yes, the “create new account” option can’t be disabled at the moment, but you can change the email template so this text will no longer be shown.
d) You can assign several recipients to one envelope. Our API will send two types of messages:
- First, when a recipient signs the envelope.
- Second, when the envelope is done (all recipients have signed), see done.
This is the correct behavior of the API.
e) You can configure all emails sent via our service in your account settings. Just choose the needed template and change it.
We will wait for your details.
Best regards,
Evgen Efimov
http://groupdocs.com
Your Document Collaboration APIs
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