Customer not receiving emails

billing1 · July 27, 2016, 4:57pm

Customers not receiving emails alerts of documents needing signed.

pavelteplitsky · July 28, 2016, 5:26am

Hi,

Thank you for request. Does you have set the email notifications here and ensure that you have entered a correct email on the “Add recipient” step.

Best regards.

docs28 · August 1, 2016, 11:42am

My customers emails went to spam.

pavelteplitsky · August 1, 2016, 1:39pm

Hi,

Responded here

Best regards.