Different visualization than the actual document for pictoral categories

GroupDocs.Viewer Product Family
1

As per the preview, we are getting numerical values instead of the pictoral graphs for the categories.

attaching the screenshot for your reference.
image.png (31.8 KB)

image.png (115.3 KB)

Please suggest the changes to achieve the required result.

Thanks
Nikunj

2

@nikunj.gupta.egon

Can you please provide more details about the specific changes you are looking to achieve for the pictorial categories visualization?

3

@nikunj.gupta.egon

Hi Nikunj,

It seems that it may be a bug, when the GroupDocs.Viewer renders the content of the document incorrect, but in order to fix it we need to have a sample file. If this file has confidential info, we can make this forum topic private.

Waiting for your reply.

With best regards,
Denis Gvardionov

4

Hi Denis,

This is a confidential document and connot share the whole document. Can I share the particular page ?

Thanks
nikunj

5

@nikunj.gupta.egon

Hi Nikunj,

Yes, of course. But first of all please say — which format this particular document has? Is it a PDF or DOCX or something else? because if it is a Word document, for example, you can wipe out all sensitive information.

With best regards,
Denis Gvardionov

6

Hi Denis,

Please find the sample document
Group_Docs_error_sample1.docx (16.9 KB)

7

@nikunj.gupta.egon

Hi Nikunj,

I’ve downloaded the attached “Group_Docs_error_sample1.docx” and opened it on my PC locally using MS Word 2021 and I see numerical values, not the pictoral graphs, please see a screenshot attached to this post. Macros are enabled.

MS-Word-view.png (55.3 KB)

With best regards,
Denis Gvardionov