Hi, i’ve got an issue with the viewer.
The viewer gets stuck when trying to open the multitiff file that can be downloaded from here:
https://mega.nz/#!qhwW0SiD
Can you help me?
Thanks,
Juan
This is the correcto link to the file with the issue.
https://mega.nz/#!qhwW0SiD!8oS_R5SW_zJhX3KslCQVo6RKtvgAFhpMCsChCccv4ME
Anonymous:Hi, i’ve got an issue with the viewer.
The viewer gets stuck when trying to open the multitiff file that can be downloaded from here:
https://mega.nz/#!qhwW0SiD
Can you help me?
Thanks,
Juan
Hello Juan,
I’m sorry to hear that you have such issue. I have tried to reproduce it but unfortunately I can’t, with the latest version of the Viewer and the tif rendered well. Since that could you please share with me which version of the Viewer you use, your widget code and the project type with it’s configs.
Thank you.
Hi Pavel, the viewer’s version is 2.17.0.0
Thanks,
Juan
Hi Juan,
Thank you for this info. In such case please simply update the library via link that I shared earlier.
Best regards.
Ok, I’m going to try with the new version.
I’ll let you know how it turned.
Thanks,
Juan
Pavel,
with the new version it’s working ok.
Thanks,
Juan
Hi Juan,
Thank you for the feedback and glad to hear that.
Best regards.