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Document Comparison issue

Comparison Issue facing
When I’m trying to Compare a big file ie.15mb or more (Document word ,pdf, doc etc) is either get corrupted or it does not work for me & throwing below error . For small file it is working fine!. ie. 4kb or less .
Error msg:-
Message=Error occurred in comparing Word documents

An early reply would be appreciated !


Please share following details and we’ll investigate this scenario:

  • API Platform (e.g. Java or .NET)
  • API version (e.g. 20.10, 21.1)
  • Sample comparison code
  • Problematic (15MB) file - Please compress the file in a ZIP and then upload it
  • Development environment details (e.g. OS, JDK/JRE versions)