Document conversion, Input string was not in a correct format exception in .NET

GroupDocs.Conversion Product Family
1

Hello

I use GroupDocs.Conversion v 20.3.0.0 for .Net

I have an exception when call this method GroupDocs.Conversion.Converter.GetDocumentInfo() with a PDF file

I cannot post this file here, you can request it privately.

How to solve this issue ?

Thank you.

The exception :

GroupDocs.Conversion.Exceptions.GroupDocsConversionException was unhandled
HResult=-2146233088
Message= Input string was not in a correct format.
Source=GroupDocs.Conversion
StackTrace:
à GroupDocs.Conversion.Converter.GetDocumentInfo()
à System.Windows.Forms.Button.OnClick(EventArgs e)

1 Like
2

@stephane_romme_e-i_com,

Please share the problematic PDF file in a private message. We’ll then look into this scenario.

3

@stephane_romme_e-i_com,

This issue is reproduce at our end using the problematic file you shared. Hence, it has been logged in our internal issue tracking system with ID CONVERSIONNET-3821. It’ll be now further investigated. As there’s any update, you’ll be notified.