Document conversion is hanging using Java

GroupDocs.Conversion Product Family
,
21

Hi @evgen.efimov
We are repeatedly encountering the issue mentioned above, which is affecting the performance of our application. Is there any progress on this issue?

22

Hello @Vaibhavj22 ,

We apologize for the delay. At this time, we have not yet resolved the issue with missing images when converting .msg or .eml files to .pdf. However, we have assigned it a high priority and will do our best to ensure that the fix is included in the Conversion 25.2 release.

Regarding the process freezing when converting documents:

  • If you are converting a spreadsheet to a PDF, you can use SpreadsheetLoadOptions.setOptimizePdfSize(true). This will reduce the output PDF size and speed up the conversion process.
  • As for converting WordProcessing documents to PDF, we have prepared some fixes that are expected to be included in the 25.2 release.
  • Regarding PowerPoint to PDF conversion, we are still investigating the issue. We have tested your files but have not observed a significant increase in conversion time between the two library versions. Perhaps you could provide us with some additional files for testing?