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Document Previews appear blurry when viewed in IE11 (when compared to IE8)



We have implemented .viewer in a custom web application that is currently viewed by our customer using IE8. The customer will shortly be upgrading to IE11 and have noticed that document previews in IE11 appear to be blurry (certainly when compared to IE8). The following additional information has been provided by my developer.

“The document are rendered in default mode. We haven’t implement any specific rendering mode for document rendering.

The product we are using is Groupdocs viewer for .Net. Its assembly version is 2.2.5350.36428.”

is anyone able to advise on a possible cause/fix for this?

Many thanks in Advance


Hello Carl,

We are sorry to hear that you have such issue. The reason is the issue could be that you use a very very old version of the Viewer library. Please download the latest one here and try with it.

Thank you.