Document with footnote causes document comparison to crash

GroupDocs.Comparison Product Family
1

Hello!

We have two documents that includes a footnote that causes document comparison to crash when compared.

Version14.docx (14.3 KB)
Version26.docx (15.6 KB)

Comparing the documents produces the following exception:

Unhandled exception. GroupDocs.Comparison.Common.Exceptions.DocumentComparisonException: Error occurred in comparing Word documents
   at ☻▬§.☻(♣↑↨[] ☻, ♣↑↨[], CompareOptions ♣, ♥↨ ♠)
   at ↓.♥§♥▬☻(♥§ ☻, CompareOptions, SaveOptions ♣)
   at GroupDocs.Comparison.Comparer.☻(Stream ☻, Document, Document ♣, CompareOptions ♠, SaveOptions ♥, ♣§ )
   at GroupDocs.Comparison.Comparer.Compare(Stream document, SaveOptions saveOptions, CompareOptions compareOptions)

This code was run with GroupDocs.Comparison 24.2.0 in a .NET 6.0 console application on a Windows 11 machine:

using var comparer = new Comparer(loadPath1);
comparer.Add(loadPath2);
comparer.Compare(outputPath);

When comparion the documents with the online tool we get the following error:

Error
Something went wrong
Server is not available

I suppose this is because of the same crash

1 Like
2

@lars.olsson
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): COMPARISONNET-3918

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

The issues you have found earlier (filed as COMPARISONNET-3918) have been fixed in this update. This message was posted using Bugs notification tool by atir.tahir