we face a problem with downloading the annotated versions of our documents via the button in the embedded annotation tool.
image.jpg (31.2 KB)
Downloading ‘w/o comments’ and ‘normal’ works, but the option ‘with comments’ produces the following message
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Since the message states that the support team get a notification automatically, we hoped the issue would be solved short term, but our customers are still complaining for weeks now…
Additionally, printing via the offered button fails too
image.png (21.9 KB)
Thank you for your help!