Free Support Forum -

Email addresses when viewing an email



When viewing an email the viewer does not display any email address and it only displays the name.

Can you please add the email addresses to the email header?

Also if the email address could be “clicked on”, it would be perfect.

This is urgent as the client is unable to use the viewer at the moment because of it.

Thank you.



Hello Antonio,

Thank you for this post, sure, our developers will add an email address to the header of mail message, along with the name.

We also will add a "mailto:emailaddress" standard behaviour when clicking on it.

If you will have more questions please feel free to contact us.


The issues you have found earlier (filed as WEB-1322) have been fixed in this update.

This message was posted using Notification2Forum from Downloads module by GroupDocs Notifier.


Hi Denis,

Thanks for your reply.

Can you please ensure all email addresses are displayed? Not only the From email.




Hi Antonio,

Yes, of course, all email addresses, which are present in the header of the email message, will be displayed along with the names.



Hello Antonio,

After investigation we can confirm that GroupDocs.Viewer version 2.8.5521.30739 doesn’t take into account the “.Quality()” method and its parameter. We discovered that it creates page images for 100% and 50% quality level (when using “.Quality(50)”), but page images with 50% quality are identical to the corresponding page images with 100% quality - in fact, they are the same images.

And this issue is absent when using old version 2.7. Summing up, this is a bug, and our developers will start to work on it.

Sorry for the inconvenience.