Email Adress is no longer shown when converting EML/MSG to PDF in .NET

GroupDocs.Conversion Product Family
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GroupDocs.Conversion no longer shows the email address from To/From fields, when converting some email.
I tested downgrading GroupDocs.Total in my test project and 24.4 seems to be the last one, that added the email address on conversion.
Starting from GroupDocs.Total 24.5, the email address was no longer shown.
Attaching some sample email and conversion results:
Email Address is missing.zip (1.8 MB)

This is a breaking change for us and we’d like to have it back, or at least some setting, to control this behavior. Thanks!

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@Clemens_Pestuka
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): TOTALNET-152

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

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@Clemens_Pestuka

Thank you for providing the details as it helped to allocate the changes we made. I have checked the code and found that this change was introduced by mistake during the implementation of the other feature.

We’re going to include the fix in both GroupDocs.Total and GroupDocs.Conversion version 24.11.

Will notify you here when the fix will available.

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@vladimir.litvinchik
Sounds great, thank you!

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@Clemens_Pestuka

You’re welcome!

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The issues you have found earlier (filed as CONVERSIONNET-7329) have been fixed in this update. This message was posted using Bugs notification tool by nikola.yankov

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@Clemens_Pestuka

The fix is included in GroupDocs.Total for .NET 24.11.

Packages are available at:

Have a nice day!

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@vladimir.litvinchik

Thanks for the fix! I can confirm that it works for GroupDocs.Conversion.

Could we please get the same fix for GroupDocs.Viewer?
Converting the same file to PNG or HTML using the latest Viewer, still does not show the address unfortunately.

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@Clemens_Pestuka

I’m sorry for the delayed response! Sure, we’ll plan this task for the implementation.

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@vladimir.litvinchik

Perfect! Thank you :slight_smile:

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@Clemens_Pestuka

Sure, you are welcome!

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Hi @Clemens_Pestuka

Today a GroupDocs.Viewer for .NET 24.12 was released, and we implemented displaying the full email address when processing email documents, like it is done in GroupDocs.Conversion. This improvement does not require any code change.

With best regards,
Denis Gvardionov