Email signature-image overlays text when converting to PDF in .NET

GroupDocs.Conversion Product Family
,
1

Hello,

Converting the attached email to PDF causes some image from the signature, to overlay the text.
We were using GroupDocs.Total 25.2 for .NET Framework with the following code:

            var settings = new ConverterSettings();
            settings.FontDirectories.Clear();
            using (var conv = new Converter(documentPath, () => settings))
            {
                var options = new PdfConvertOptions();
                conv.Convert("Conversion.pdf", options);
            }

Email to PDF Signature overlays text.zip (164.1 KB)

Can you please take a look at the problem?

Best regards,
Clemens

2

@Clemens_Pestuka
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): TOTALNET-207

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

1 Like
3

@Clemens_Pestuka

This issue was fixed in GroupDocs.Total for .NET 25.5. The output format was changed, see output-25-5.pdf (127.3 KB)

Please let me know if it works for you.

Have a nice day!

1 Like
4

Hi @vladimir.litvinchik ,

Thanks a lot for resolving the problem!
I can confirm that this is working fine with version 25.5 :+1:

Best regards,
Clemens

5

@Clemens_Pestuka

Thank you for the feedback!

Have a nice day!

1 Like