Email Templates for API

GroupDocs.Signature Product Family
1

We have several clients using groupdocs through our API and we would like to modify the body of an email template once a document is sent as well as the confirmation email after a document is signed. Please guide on how this can be accomplished through my groupdocs account.

2

Hi,

Thank you for the question. To modify email templates navigate to your account settings → Apps → Signature as shown on this screenshot and scroll down — you will see all available types of emails.

Best regards.

3

Are we / you able to stop a certain email template from going out?

I tested deleting the email template and content and it still sends out a blank email.

I would like to stop either “Envelope signed email template” or the “Envelope completed email template”.

-Thank you

4

Hi,

Thank you for coming back. Unfortunately no, you can only enable / disable all notification via this option

Best regards.

5

Hi Pavel,

If we disable ALL Systemwide email notifications, then will it still send the initial Groupdocs email with the E-sign document requiring signature? We would be ok with this solution as long as it still sends the 1st email with the e-sign document.

please advise

6

Hi,

Thank you for the question. No, the initial email will not be sent in such case. But when "Send system-wide email notifications " is checked I receive following emails:

  1. the email that requires signature
  2. email that says that recipient signed the document
  3. email that says that everyone signed the document

and on sender side:

  1. email that says that recipient signed the document
  2. email that says that everyone signed the document

We will add a task for our Product team to add possibility to disable email that says that everyone signed the document.

Best regards.