Envelops expire after 4 days. Can we increase this to 7 or 10?


#1

So I noticed that our signature envelopes expire after 4 days, that too soon. Can we update that to a 7 or 10 days expiration?


#2

Hi,


Thank you for your request. Yes, when you create a envelop you can set its expiration as shown on this screenshot .

Best regards.

#3

How we can set the expiration date via the API?


#4

Hi,


Thank you for coming back. To set this option via the API use “<span style=“background-color: rgb(255, 255, 255); color: rgb(51, 51, 51); font-family: “Courier New”, Courier, monospace; font-size: 12.6667px;”>stepExpireTime” option of the SignatureEnvelopeSettingsInfo class. For more info please check our documentation .

Best regards.

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#6

Thanks for the reply, actually I was also looking for the answer for this question.

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#9

Yes , I also have this question that can we extent signature envelop expire for 7 or 10 days. Hope that it will helpful for the members. Why it is limited to 4 days? Pleas explain.


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#10

Hi,


Thank you for your request. The expiration date is not limited to 4 days, 4 days is a default value for it. As I described above you can set aspiration day via the “stepExpireTime” property. Currently max value is 9 days.

Also I will discuss if we can increase max value with our Product team.

Best regards.

#11
stellafrancis255:
Yes , I also have this question that can we extent signature envelop expire for 7 or 10 days. Hope that it will helpful for the members. Why it is limited to 4 days? Pleas explain.


#12
Hi,

Thank you for coming back. To set this option via the API use "stepExpireTime" option of the SignatureEnvelopeSettingsInfo class. For more info please check our documentation .

Best regards.

#13
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#14

Hi,


I’m glad that was useful. Please feel free to contact us if you will need any help.

Best regards.

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Hi @EdnaBaron Thank you for your feedback.

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#20

Hi @ShellyHunter You are welcome.

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#21

Good to know about the procedure. I am going to implement the same technique on my dissertation writing service based website so that I may be able extend the expiration date of signatures.