Free Support Forum -

Error Message


Keep getting error message within the website, see screenshot. Unable to navigate to any section w/o error message of some kind. Using chrome. Thx.



We are sorry to hear that you have such issue. We checked your GroupDocs account and found out that you use disabled type of “Free” plan. We moved your subscription plan type to new one.

Please check if the issue is resolved.


Same error is occuring. As soon as I login it i get the “Uh-oh, something went wrong!” error and ‘forbidden request’



We are sorry to hear that you have the same issue. We reverted your original password for GroupDocs account and now all works well for us.

Please try to loggin with your original (old) password and check if all works well for you.

Please notify us if you will have any issues.