I forgot to provide detail in our last ticket. You can look in our account as needed.
Please review attached Screencast image: http://screencast.com/t/PQTlPxhhVt0p
It is also throwing a strange message that we have never seen before, when we try to sign that says: "The envelope contains 1 more unopened document(s). Are you sure you want to proceed with the signing?"
After we say "Yes" it goes to a new screen that is blank, and does *not* allow the signer to proceed, thus the e-sign document does NOT SIGN/gets stuck.