Errors setting up Conversion with Amazon S3 Storage

jaushman · January 9, 2018, 6:57pm

I am evaluating the GroupDocs conversion product for our business.

I have created a trial account and I am trying to use our existing Amazon S3 bucket for prototyping. I have created an IAM account with the appropriate permissions and have tested those credentials successfully to access the target bucket from the CLI. However, when I enter the credentials in Containerize.IdentityServer - Single sign-on to access all applications and services of Aspose Pty Ltd. and click on “Apply” I get “Error: Unable to recognize that Account Name/Account Key”.

I’ve tried everything I can think of to resolve this but the same error is persisting. Can you help me understand what the issue is?

pavelteplitsky · January 10, 2018, 6:09am

Hi @jaushman We are sorry to hear that you have such issue. I will check it and then return to you.

Best regards.

jaushman · January 17, 2018, 7:49pm

Hello @pavelteplitsky. Any follow up on this? My trial account is about to expire but I’d like to get S3 working before committing to your service. Thanks.

pavelteplitsky · January 18, 2018, 1:35pm

Hi @jaushman Sorry for the delay. We have deployed the fix so you can test it again . If you will have any error please contact us and share your GroupDocs account email that we can check the logs.

Best regards.