Excel File: The 'Helvetica' font is not compatible with the 'Regular' style

GroupDocs.Viewer Product Family
21
Hello Alexis,

Thank you for your details.

We are trying to reproduce the issue on our side , but we can't reproduce it yet. Your file is opening in Viewer 2.14.0 well for us in different modes. So it's possible that the issue is with your code or configuration. Could you please share your WebConfig configuration you use when try to run your project?

As we remember you had opening issue with the same file earlier (this is described at the beginning of this thread) and the issue was fixed by you. What you did to fix the issue that time? Or it was gone itself?

Also please specify do you got the issue in the GroupDocs.Viewer for .NET 2.13.0 with same file? Or the issue is only for the new version of the Viewer?

If you have an opportunity to show your project on your VM via TeamViewer, maybe we would be able to check what is wrong.

------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

22

Hello Evgen, thanks for your answer.


I am going to look up in my environment, I don’t know what is caussing the issue.

I have tried the new dll of Groupdocs in another machine of one of our developers and try to open the file that is caussing the issue about the tabs.

In that environment, the viewer works good, but the problem with the tabs is still present.




23

Hello Alexis,


Please try to configure your styles like this:
.grpdx .tab_control_wrapper {
height: 50px;
}

-------

Best regards,

Evgen Efimov


http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

24

Yes, now it’s working (I have to clean the caché).


Thanks for the fix and your help.

Regards.
25

Hello,


You are welcome.

If you will have more questions please feel free to contact us.

-------

Best regards,

Evgen Efimov


http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+

26

Hello Alexis,


As for the issue with the document opening using stream:
1. You should always check position of the stream - it should always start from 0
2. In the new version of the Viewer which will be released in 2-3 weeks we added some improvements for streams.
3. Since the “memory stream” works well for you, you can use it as a temporary solution until the new version will be released.

Best regards.