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Facing issue with groupdocs

Hello Team

We are getting issue on groupdocs with some documents
myService = new GroupdocsService(ReadConfig.BaseAddress, ReadConfig.UserID, ReadConfig.PrivateKey);
var metadata = myService.GetDocumentMetadata(fileName);

getting error as “error while sending request”

Please help


Could you please specify the API version that you are working with (e.g. 20.5, 20.11)?

Hi Atir_Tahir

We are working with Groupdocs.Sdk, Version=
and base address is

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