Free Support Forum - groupdocs.com

File upload doesn't work


#1

All file uploads are not working. After contacting live support, confirmed it was an issue on your end. Please notify when resolved.



#2

Hello,


We are sorry to hear that you have such issue. We have fixed the issue, please try again and notify us with the results.

Thank you.

#3

File upload is broken again. Odd that it appears to be occurring on the same date each month.


#4

Hello,

We are very sorry for the inconvenience. We confirm that there was a problem with file uploading in the last few days. This issue was caused by a big activity of our users and, as a result, cache overloading. Our engineers have solved this problem at the end of weekend, file uploading is working now. We are working on improving this part of Cloud service, in order to make rid of such types of problems once and for all.

Thanks and sorry for the inconvenience.