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Forbidden request


#1

Hi everytime I want to go to my dashboard its giving me an error saying “Forbidden request”.

http://prntscr.com/5d8yoe


I tried clearing my cache, different browser, but nothing works

Please help.

Thank You

#2

Hello,


We are sorry to hear that you have such issue. We have checked your account and found out that the user is disabled, since it was on a free plan and trial is over. We have activated your account that you can download all documents that you need. Please save your documents at let us now when you finish.