Free Support Forum - groupdocs.com

Form Completed not emailing


#1

Hello,
when I create a form and place it on my website, the form signs and everything looks normal. However, I never relieve a notification that the form has been signed.


#2

Hi there,

Thanks for getting in touch. We’re sorry to hear that you’ve some issues in receiving the E-mail notifications for signed Signature forms.

I’ve confirmed this issue and raised a ticket “SUPP-256” to the Development Team.

It will be very helpful if you could provide some additional info :
1. Your GroupDocs account - username.
2. The Production server used, for eg. apps.groupdocs.com

Appreciate your patience, we are doing our best to resolve the issue quickly.

Kind Regards,
GroupDocs Support.


#3

Hi there,

Thanks for being patient.

We’ve fixed the mentioned issue. If you’re still facing any issue related to the email notifications, please let us know.

Many Thanks & Kind Regards,
Vipin Thomas
GroupDocs Support.