Free Support Forum -

Form Completed not emailing


when I create a form and place it on my website, the form signs and everything looks normal. However, I never relieve a notification that the form has been signed.


Hi there,

Thanks for getting in touch. We’re sorry to hear that you’ve some issues in receiving the E-mail notifications for signed Signature forms.

I’ve confirmed this issue and raised a ticket “SUPP-256” to the Development Team.

It will be very helpful if you could provide some additional info :
1. Your GroupDocs account - username.
2. The Production server used, for eg.

Appreciate your patience, we are doing our best to resolve the issue quickly.

Kind Regards,
GroupDocs Support.


Hi there,

Thanks for being patient.

We’ve fixed the mentioned issue. If you’re still facing any issue related to the email notifications, please let us know.

Many Thanks & Kind Regards,
Vipin Thomas
GroupDocs Support.