Hi,
I know tar.gz is not listed as one of the supported formats, so I don’t expect it to work (although it would be nice), but I do expect a FileTypeNotSupportedException to be thrown.
Using the GetViewInfo sample with version 20.1 and the attached file, it seems to hangs indefinitely.
Test ZIP to TAR.tar.gz.zip (2.7 MB)
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@Clemens_Pestuka,
We’re investigating this behavior of the API. You investigation ticket ID is VIEWERNET-2320. As there’s any further update, you’ll be notified.
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@Clemens_Pestuka,
This issue is resolved in version 20.2. We’ve added support of gzip archives as well.
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Thank you for fixing the hang
It’s not hugely important for us, but I noticed that the content is missing/incorrect when rendering a gzip archive.
Render GZip Archive.zip (15.0 KB)
I does render the archive name properly “Compressed Word File.gz” but shows the content is “Compressed Word File”. If you open the archive, you will see the content is actually “Portrait_Landscape.docx”
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@Clemens_Pestuka,
We are investigating this scenario. As there is any update, you’ll be notified. Your investigation ticket ID is VIEWERNET-2352.
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@Clemens_Pestuka,
VIEWERNET-2352 will be fixed in next release of the API that is 20.3.
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@Clemens_Pestuka,
Your reported issue VIEWERNET-2352 is now fixed in API version 20.3. You can download it here.
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@atirtahir3
Thank you again for your help
I can confirm this is working fine now.
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