We’ve experience a number of short downtimes during the last few days which have been causing severe business disruption - each downtime lasting between 10-15 minutes but returning on its own before we were able to contact support.
The server has just gone down again, this time lasting 25 minutes before coming back up again. Due to the risk of losing uploaded files during these downtimes we are having to shut down our systems entirely each time which is causing a lot of disruption to our daily activities.
The recent downtimes we have recorded are:
20th May - 21:20 - 21:35
21st May - 12:10 - 12:25
23rd May - 10:50 - 11:05
23rd May - 14:00 - 14:15
24th May - 11:15 - 11:40
Please advise if there are any known issues with our current platform, or if any more outages are expected during working hours