GroupDocs.Conversion font substitution issue

GroupDocs.Conversion Product Family
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1

We need to support hieroglyphs during file to pdf conversion but seemingly font substitution doesn’t fall back to our chosen font. Some of our documents contains “Segoe UI Historic” characters and we would like to use “Noto Sans Egyptian Hieroglyphs” as a fallback.

As for reference, I’m following the steps mentioned by this documentation Load WordProcessing document with options | Documentation and also configured a font directory where the Noto font lives among others based on Default fonts in Group Docs Convertor - #4 by atir.tahir. Unfortunately, the hieroglyphs are still not rendered well in the result file.

Some other details:

  • We use groupdocs-conversion version 25.2.1 in a Java app.
  • The files we’re trying to convert
    Archive.zip (30.8 KB)

Thank you for your help in advance!

2

Hello @adrian.gruber.95 ,

Thank you for contacting us. We have successfully reproduced this issue on our side and have logged it in our internal tracking system with the ID CONVERSIONJAVA-2924.
Rest assured, we will keep you informed about the progress of the investigation and the resolution of this issue.

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