GroupDocs.Conversion.NETFramework all Excel conversions generate an exception

GroupDocs.Conversion Product Family
1

Using latest GroupDocs.Conversion.NETFramework 25.5.1 and 25.0 cause this issue. We did not have this issue with GroupDocs.Conversion 24.12 net462 version, nor did 25.5 and 25.5.1 have any issues with Word or Powerpoint.

The file is corrupt or damaged. Access to the path ‘C:\Windows\system32\LogFiles\WMI\RtBackup’ is denied.
● Access to the path ‘C:\Windows\system32\LogFiles\WMI\RtBackup’ is denied…

GroupDocs.Conversion.Exceptions.CorruptOrDamagedFileException: Cannot convert. The file is corrupt or damaged. Access to the path ‘C:\Windows\system32\LogFiles\WMI\RtBackup’ is denied.
at .()
at .1
at
. 1

at
.1
at GroupDocs.Conversion.Converter.GetDocumentInfo()
at Converters.Aspose.AsposeConverter.Convert(ConvertParameters parameters, CancellationToken cancellation)
at Conversion.Converter.ConversionManager.<>c__DisplayClass8_1.b__0()
at System.Threading.Tasks.Task1.InnerInvoke() at System.Threading.Tasks.Task.Execute() System.UnauthorizedAccessException: Access to the path 'C:\Windows\system32\LogFiles\WMI\RtBackup' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator1.CommonInit()
at System.IO.FileSystemEnumerableIterator1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler1 resultHandler, Boolean checkHost)
at System.IO.Directory.GetFiles(String path)
at
.[1](String [1], Boolean , ArrayList )

           at

.[1](String [1], Boolean , ArrayList )

           at

.[1](String [1], Boolean , ArrayList )

           at

.[1](String [1], Boolean , ArrayList )

           at Aspose.Cells.FolderFontSource.wptgtrv5mkbpn63zvxmf7wtbmdbbbr78  ()
           at Aspose.Cells.IndividualFontConfigs.[1]()
           at Aspose.Cells.IndividualFontConfigs.SetFontFolders(String[] fontFolders, Boolean recursive)
           at

.[1](SpreadsheetLoadOptions [1], String[] )

           at

. 1

           at   .()
2

@tunedout

Please provide the following details so we can investigate the issue:

  • Sample conversion code
  • The file causing the problem
  • .NET Framework version used in the application where the issue occurs
  • Operating System details
  • Full path to the source file (ensure the application has the necessary permissions to access this path)
3

AsposeTest.docx (2.0 KB)

CHARTTST.XLS.DOCX (18.5 KB)

  • .NET Framework version used in the application where the issue occurs
    .Net 4.6.2, 4.7.2
  • Operating System details
    Windows Server 2022
  • Full path to the source file (ensure the application has the necessary permissions to access this path)
    Not sure what is being asked here.

The AsposeTest is the C# code and the XLS is the test file.

4

@tunedout
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CONVERSIONNET-7784

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.