Thanks Evgen, very helpful.
Thanks Evgen, again very helpful.
Evgen, our developer tells us you have not sent the GroupDocs Conversion Servlet example/sample code that used to be on your site. Could you send this?
Evgen, I hope all is well. Can you let me know whether v17.3 has yet been updated to support output HTML styles as in v1.3 (see issue above). Also, are you able to resupply the source code files for v1.3? Tim
We’ve logged this scenario as an investigation in our internal issue tracking system with ID:CONVERSIONJAVA-448. As we have any update on this, we’ll notify you.
We’ve forwarded your request to the concerned support person.
Meanwhile, please explore our open-source servlets based showcase project developed using 17.3.0 version of the API and share your experience.
Can you please specify your last question about resupply the source code files for v1.3? At the moment all development process on version 1.3 of the GroupDocs.Conversion of Java is stopped.
I appreciate the source code is dated but we are currently using it due to other problems (some mentioned above) with upgrading to the latest versions something we fully intend to address in the next round of development work.
For the problem we have here and now we really need for you to resupply us with the source code of 1.3.
Thanks for your understanding.
We are investigating this scenario. As we have any update, we’ll surely notify you. Your patience shall be appreciated.
Hi Atir, Evgen,
Is there someone I could escalate this issue to as we have customers desperately waiting on hearing we have a solution and an unspecified time frame is severely affecting our service to them and the knock on potential revenue?
If you could supply a phone number I will have someone call you to discuss.
Many thanks on expediting this request for us.
We are sorry for the inconvenience you are facing. However, we have raised your issue with the management. As we get any update from them, you’ll be notified.
My name is John Owens, I am a member of the Business Team here at Aspose, I am based in the UK.
Can you send me an email (firstname.lastname@example.org) with your phone number and I’ll give you a brief call to discuss.