GroupDocs.Parser opens file error!

Hello, I am checking wheather GroupDocs.Parser can be used by my project or not, and i meet two problem.
The one, when i use file path to create Parser, and the file that the path points is opening by other process, there will be a exception that the file can’t be open because it is opened by other process. If the file’s extension is pdf or ppt, the Parser will be ok, but if the file’s extension is docx or xlsx, the exception will appear.
The another problem, if I parse a file which has a attachment, if the attachment’s name includes Chinese, when i get its name, there will be unreadable code at the part of the Chinese.
Wish somebody could help me, If the problems will be resolve, I may purchase the GroupDocs.Parser service.

thanks!!!

1 Like

@Feg.xh

Could you please specify the API platform (are you using .NET or Java variant of the API)? Also share the parser code with us. We’ll then investigate this scenario.