Thank you for the request. This issue was resolved in the latest version of the Viewer, please update your Viewer. Here is how the tif rendered with it: printing, viewing
I have checked your web.config and it’s correct - I was able successfully run the Viewer and render your tif file.
If after library update you have same issue - please share with me Viewer widget and beck end code that you use.
Also please clean/rebuild your solution and clear it’s cache. Could be that you still use the old version. To ensure which version your solution use when it’s run you can use such code:
Somewhere on the web page and you will see such info , if your solution runs with the latest version of the Viewer you will get same version as on the screenshot.
I have checked my code and it was a problem with my database, so I can visualize documents correctly right now. However, the tiff that I have sent to you, I cant visualize it.
Glad to hear that you was able to resolve the first issue. As for the viewing of the “38656_1.tif” - I can;t reproduce this issue , I can view it in both rendering mods and via stream. According on the issue I can assume that you have set incorrect file type in the “ObtenerExtension()” function. Unfortunately since that that I don’t have all required classes which are used in the “VisorGroupDocs” I can’t debug it.
If you share with me fully working project example or all classes that used in the “VisorGroupDocs” that I can run it with out any changes on my local - I will debug it and help you to resolve the issue.
Sorry for the delay. I was able to reproduce your issue and here what I have found out: the issue happens only if to use StreamCreator property of the Stream parameter. If to open the tif file via FilePath() or without StreamCreator (create file stream and put it as the first parameter here) the tif viewed well. Since that I have created a bug ticket with high priority for the issue (you can see it attached to the first post of the thread) and our Product team will resolve it.
I will keep you update about the issue resolving process.